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Automations

Automations are how ThinkWork runs work without a human sending each message by hand.

A scheduled digest, a webhook-triggered triage flow, or a multi-step routine all fit under the same idea: ThinkWork starts work, creates an AUTO- thread, runs the agent path, and records what happened.

Automations let you:

  • run work on a schedule
  • react to events
  • record each run in a thread
  • inspect execution state separately from the thread transcript

The current docs describe automations in a grounded way:

  • schedules and triggers start runs
  • Step Functions backs execution
  • routines represent multi-step automation flows
  • every run is traceable through an AUTO- thread

Scheduled and Event-driven

The two main entry points for automation work in ThinkWork.

Routines and Execution Model

How Step Functions, AUTO threads, retries, and manual triggers fit together.